Betway failure to pay.

I deposited R100 on 22/05/2022 into my beway acc and placed bets to the value of R76 including future bets for the next day. When I checked the results I realized that I won R3000 but there was no payment made and that particular bet has been removed from my history. I tend to repeat my bets that's why I knew I haf won Now it shows bets to the value of R25 only yet my balance is R74. I contacted betway but their response was that's the bets I placed, they see nothing wrong. I have been warned by multiple people about betway. This is so frustrating.