MB
Mr B

1 reviews | Active since Sept 2022

23 Jan 2026, 09:50

Betway

Dear Betway Support Team,

I hope this message finds you well. I am writing to respectfully request a review of the decision to terminate my Betway account.

I acknowledge that my past account activity may not have aligned fully with Betway’s terms and conditions, particularly regarding depositing and withdrawing funds without wagering the deposit.

I would like to sincerely apologise for this oversight. There was no intention on my part to misuse the platform or violate Betway’s policies.

I now understand the importance of adhering strictly to the rules and using the account solely for its intended purpose.

I kindly ask that you consider reinstating my account and giving me an opportunity to continue using Betway responsibly and in full compliance with your terms going forward.

I value the Betway platform and assure you that this situation will not be repeated.

Thank you for taking the time to review my request. I would greatly appreciate your consideration and look forward to your response.

Yours sincerely, Kagiso Baloyi

0
Replies (1)
Betway - South Africa
Betway - South Africa's reply23 Jan 2026, 12:43
Official
 Hi Kagiso, 
   
Thank you for your review and for your patience in awaiting a follow-up from us.   
 
We have communicated with you privately on this platform, providing feedback regarding your query.   
 
Regards,  
Betway Team