KN
Karabo N
1 reviews | Active since Jan 2023
17 Nov 2023, 12:26
Betway documentation
Please help with unlocking my account, it's been a week. Last week Friday I've sent my Fica documents and they said I must wait 72 hours but that 72 hours has long lapsed. When I chatted with your agents he/she said it's still under verification and when I asked why because 72 has already lapsed your agent just stopped replying to me.
Helpful (0)
Replies (6)0
Replies (6)
Betway - South Africa's replyOfficial
17 Nov 2023, 12:49Hi Karabo,
Thank you for your review and patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
Thank you for your review and patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
Betway - South Africa's reply17 Nov 2023, 12:49
Official
Hi Karabo,
Thank you for your review and patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
Thank you for your review and patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
Betway - South Africa's replyOfficial
17 Nov 2023, 13:17 Hi Karabo,
Thank you for patiently awaiting an update from our team.
Your account is currently under a standard review, once all processes are app****, an update will be provided via email.
Please allow time and know that your case is being prioritized.
Regards,
Betway Team
Thank you for patiently awaiting an update from our team.
Your account is currently under a standard review, once all processes are app****, an update will be provided via email.
Please allow time and know that your case is being prioritized.
Regards,
Betway Team
Betway - South Africa's reply17 Nov 2023, 13:17
Official
Hi Karabo,
Thank you for patiently awaiting an update from our team.
Your account is currently under a standard review, once all processes are app****, an update will be provided via email.
Please allow time and know that your case is being prioritized.
Regards,
Betway Team
Thank you for patiently awaiting an update from our team.
Your account is currently under a standard review, once all processes are app****, an update will be provided via email.
Please allow time and know that your case is being prioritized.
Regards,
Betway Team
KN
Karabo N's updateReviewer Update
17 Nov 2023, 13:52Okay
KN
Karabo N's update17 Nov 2023, 13:52
Reviewer Update
Okay
Betway - South Africa's replyOfficial
17 Nov 2023, 14:30Hi Karabo,
An update will be provided to you in due course.
Regards,
Betway Team
An update will be provided to you in due course.
Regards,
Betway Team
Betway - South Africa's reply17 Nov 2023, 14:30
Official
Hi Karabo,
An update will be provided to you in due course.
Regards,
Betway Team
An update will be provided to you in due course.
Regards,
Betway Team
KN
Karabo N's updateReviewer Update
22 Nov 2023, 14:48Hello, when is my account being unlocked?
KN
Karabo N's update22 Nov 2023, 14:48
Reviewer Update
Hello, when is my account being unlocked?
Betway - South Africa's replyOfficial
05 Dec 2023, 12:17Hi Karabo, We are pleased to note that this matter has been dealt with and resolved via this communication. This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required. Regards, Betway Team
Betway - South Africa's reply05 Dec 2023, 12:17
Official
Hi Karabo, We are pleased to note that this matter has been dealt with and resolved via this communication. This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required. Regards, Betway Team