MK
Michele K
1 reviews | Active since Jan 2023
20 Jan 2023, 08:23
Betway
I've been waiting more than 2 months for my R1000 rand to show as a credit. I have tried all avenues, sending a pdf of my bank statement via e-mail to 2 different recipients of Betway & their life chat. This transaction was an eft from my bank to their Standard Bank. Be careful to deposit funds by EFT as they ignore your request and refuse to do a reconciliation of their statement for that period. Dreadful service from Betway South Africa. It's my money not theirs!!!!!!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
20 Jan 2023, 09:59Hi Michele,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply20 Jan 2023, 09:59
Official
Hi Michele,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
MK
Michele K's updateReviewer Update
20 Jan 2023, 11:20Betway team
I would to thank you for your response and support.
My issue was dealt with professionally, the customer service was trustworthy & efficient.
I would to thank you for your response and support.
My issue was dealt with professionally, the customer service was trustworthy & efficient.
MK
Michele K's update20 Jan 2023, 11:20
Reviewer Update
Betway team
I would to thank you for your response and support.
My issue was dealt with professionally, the customer service was trustworthy & efficient.
I would to thank you for your response and support.
My issue was dealt with professionally, the customer service was trustworthy & efficient.
Betway - South Africa's replyOfficial
20 Jan 2023, 12:18Hi Michele,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
Regards, Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
Regards, Betway Team
Betway - South Africa's reply20 Jan 2023, 12:18
Official
Hi Michele,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
Regards, Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
Regards, Betway Team