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Bhekani M

1 reviews | Active since Apr 2026

09 Jun 2026, 11:39

Betway

Betway blocked my account without any reason and they promised to call me but they never did that I need that account to be opened cause there is my money inside

0
Replies (14)
Betway - South Africa
Betway - South Africa's reply09 Jun 2026, 17:03
Official
Hi Bhekani, Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication.  At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards, 

Betway Team 

BM
Bhekani M's update10 Jun 2026, 16:53
Reviewer Update
You promised to call today but you never called
Betway - South Africa
Betway - South Africa's reply11 Jun 2026, 09:45
Official
Hi Bhekani, Thank you for your review and for your patience in awaiting a follow-up from us.  A reply has been sent from our support desk to your inbox for your attention.  Regards,Betway Team

BM
Bhekani M's update12 Jun 2026, 08:31
Reviewer Update
I have uploaded the documents that you asked for
Betway - South Africa
Betway - South Africa's reply12 Jun 2026, 15:50
Official
Hi Bhekani, Thank you for your response. A reply has been sent from our support desk to your email inbox to confirm the resolution of this matter. Thank you for your patience and for allowing us the opportunity to resolve this for you. Regards, Betway Team 
BM
Bhekani M's update16 Jun 2026, 08:27
Reviewer Update
You asked for document and I sent them so I hope from now you will open my account cause it been a while since it blocked
BM
Bhekani M's update17 Jun 2026, 09:37
Reviewer Update
How long does it takes to approve documents that you asked for
BM
Bhekani M's update18 Jun 2026, 16:59
Reviewer Update
Betway please unblock my account now cause you are busy asking me documents that I have send and you say you can't see them how is that possible stop playing with me my Betway account has money inside and I really need that money as soon as possible
BM
Bhekani M's update19 Jun 2026, 10:57
Reviewer Update
I have waited for a long time now but betway keep on saying my documents are not verified how is that possible please unlock my account so that I can get my funds back
BM
Bhekani M's update19 Jun 2026, 17:19
Reviewer Update
Betway with poor service you promised to call but you never called
BM
Bhekani M's update22 Jun 2026, 11:03
Reviewer Update
Can I please have someone who gonna call me in betway calls agent
Betway - South Africa
Betway - South Africa's reply22 Jun 2026, 15:11
Official
Hi Bhekani,  Thank you for your review and for your patience in awaiting a follow-up from us.   We have attempted to contact you; however, we were unfortunately unable to reach you. Kindly advise on a convenient time for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team 
BM
Bhekani M's update22 Jun 2026, 15:39
Reviewer Update
Please call me on 4 o'clock
Betway - South Africa
Betway - South Africa's reply23 Jun 2026, 11:58
Official
Hi Bhekani,

We have communicated with you over a follow-up phone call providing feedback regarding your query. We appreciate the time in allowing us to clarify the matter.    You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions This notice hereby serves to confirm that this case been attended to and that no further action is required regarding this matter.  Regards,   Betway Team