TM
Thapelo M
1 reviews | Active since Dec 2024
20 Dec 2024, 09:22
Betway
Hello there am writing this review because of what am experiencing in betway since long ive deposited my voucher of over R1500 and they blocked my account they demanded documents which I provided they said I would receive feed back within 48hours even still today I haven't am really disappointed and losing hope on them I am on third week I contact them every day they tell me to wait
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Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
20 Dec 2024, 09:28Hi Thapelo, Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team
Betway - South Africa's reply20 Dec 2024, 09:28
Official
Hi Thapelo, Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team
TM
Thapelo M's updateReviewer Update
21 Dec 2024, 16:37@ betway yesterda your chat agent told me my matter would be resolved in 24 hours it has passed now they still telling me to wait again after a they promised me to wait 24 hours while I've been waiting for 3 weeks now am highly disappointed at this moment
TM
Thapelo M's update21 Dec 2024, 16:37
Reviewer Update
@ betway yesterda your chat agent told me my matter would be resolved in 24 hours it has passed now they still telling me to wait again after a they promised me to wait 24 hours while I've been waiting for 3 weeks now am highly disappointed at this moment
Betway - South Africa's replyOfficial
27 Dec 2024, 15:05Hi Thapelo,
Thank you for your review and for your patience in awaiting a follow up from us.
Kindly note that you will received detailed communication on email regarding the account from the relevant department.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
Kindly note that you will received detailed communication on email regarding the account from the relevant department.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Betway - South Africa's reply27 Dec 2024, 15:05
Official
Hi Thapelo,
Thank you for your review and for your patience in awaiting a follow up from us.
Kindly note that you will received detailed communication on email regarding the account from the relevant department.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
Kindly note that you will received detailed communication on email regarding the account from the relevant department.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team