Betway - bank account debited for failed deposit attempt

Item: Betway - South Africa
Rating: 1
Author: Lethabo N

Good day

I attempted a deposit via the credit debit option on the betway website however it failed on the site only to find that my account was debited now it is a mission to get this corrected, I have called a few times but keep getting sent from pillar to post by betway call staff

Helpful (0)

Replies (3)

Betway - South Africa's replyOfficial

08 Mar 2021, 09:44

Hi Lethabo,

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply08 Mar 2021, 09:44

Official

Hi Lethabo,

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Lethabo N's updateReviewer Update

12 Mar 2021, 08:11

Good day

I was advised that within 3 days my money would be deposited back into my account however this is the 4th day and still nothing

Lethabo N's update12 Mar 2021, 08:11

Reviewer Update

Good day

I was advised that within 3 days my money would be deposited back into my account however this is the 4th day and still nothing

Betway - South Africa's replyOfficial

10 Feb 2022, 14:45

Hi Lethabo,

We currently following-up on a few outdated reviews.

Hoping that the above matter was resolved, should there be anything recent outstanding, let us know please.

Regards,
Betway Team

Betway - South Africa's reply10 Feb 2022, 14:45

Official