KN
Kgosi N
1 reviews | Active since Nov 2020
23 Nov 2020, 14:26
Betway bad services
I complained about a winning which wasn't paid out, sent them the proof. Ever since the 1st of Nov 2020, nothing has been done. All I got : we apologize for any convenience that we've caused, we are doing a check if you have been assisted. When you call you hang forever till you give up. Also experienced my bets being mixed up. Same bet placed twice and not what I have betted on. Not happy @ all. Very bad service. They just happy when you lose. When you win its a problem!
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Replies (4)
Betway - South Africa's replyOfficial
23 Nov 2020, 15:00 Hi Kgosi, A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up the resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
Betway - South Africa's reply23 Nov 2020, 15:00
Official
Hi Kgosi, A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up the resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
KN
Kgosi N's updateReviewer Update
24 Nov 2020, 14:15Betway has has speedily rep**** to my review on Hello Peter which I'm happy about. Sent them proof and hope this time it will be resolved. Let's wait and see.
KN
Kgosi N's update24 Nov 2020, 14:15
Reviewer Update
Betway has has speedily rep**** to my review on Hello Peter which I'm happy about. Sent them proof and hope this time it will be resolved. Let's wait and see.
Betway - South Africa's replyOfficial
24 Nov 2020, 14:50Hi Kgosi, thank you for sending us the details, our team is looking into this for you and will follow up as soon as possible
Betway - South Africa's reply24 Nov 2020, 14:50
Official
Hi Kgosi, thank you for sending us the details, our team is looking into this for you and will follow up as soon as possible
Betway - South Africa's replyOfficial
24 Nov 2020, 15:25 Hi Kgosi A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up the resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
Betway - South Africa's reply24 Nov 2020, 15:25
Official
Hi Kgosi A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up the resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team