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Allastair N

1 reviews | Active since Jul 2025

20 Jul 2025, 07:49

Betway bad service and deceiving

I won Friday R300 on my betway account request a withdrawal from them at 16:25 Friday never got the money spoke to 4 agent's regarding the issue they told me it's cleared on they side and nedbank imali is the fault everytime they said it will take 6 hours or 24 to 42 hours it's already two days this is really bad service

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Replies (3)
Betway - South Africa
Betway - South Africa's reply21 Jul 2025, 06:31
Official
Hi Allastair, 
Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team 

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Allastair N's update21 Jul 2025, 11:39
Reviewer Update
Thank you apologize for the post I'm satisfied with the assistance I will still continue doing business with them apologize to the rest of the betway team and agent's
Betway - South Africa
Betway - South Africa's reply21 Jul 2025, 12:05
Official
 Hi Allastair, Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team