SN
Sbu N
1 reviews | Active since Dec 2015
07 Apr 2021, 11:15
BetWay bad service
Very bad service from Betway. I made 2 deposits on the 1st of March 2021 and only one of them reflected on my account, the second one still does not reflect even now. On the 3rd of April 2021 I made another deposit, up until today it still does not reflect. Tried using the chat on their app and website to rectify this issue, it does not work the send button seems to be disabled. I then tried their support email address and got a response that they do not look at the emails that get to that inbox. It's just very hard to get assistance from them.
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Betway - South Africa's replyOfficial
07 Apr 2021, 13:15Hi Sbu,
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 7 days of this notice, we will deem this matter resolved.
Regards,
Betway Team
Betway - South Africa's reply07 Apr 2021, 13:15
Official
Hi Sbu,
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 7 days of this notice, we will deem this matter resolved.
Regards,
Betway Team