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Ntwampe M

1 reviews | Active since Oct 2019

18 Oct 2019, 14:12

BETWAY AND ABSA ARE PLAYING GAMES WITH PUNTERS

On the 08 October 2019, I tried to make a R3000 withdrawal through ABSA cashsend. I got error 55 and the withdrawal was not successful. Since the 08 October 2019 I have been told that ABSA has not yet responded or corrected the error that occurred. It appears they are creating another Zondo Commission. How difficult can it be for Betway and ABSA to correct legitimate withdrawals of punters. This is unacceptable and I condemn them in the strongest terms available. ***

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Replies (3)
Betway - South Africa
Betway - South Africa's reply18 Oct 2019, 14:20
Official
Hi Ntwampe,

Thank you for your review.

A reply has been sent from our support desk to your inbox and we await your feedback to resolve this matter for you.

Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. 

Regards,

Betway Team
NM
Ntwampe M's update19 Oct 2019, 09:44
Reviewer Update
Betway you need to engage Abasa on the poor service from Absa ri your customers. This is tarnishing your name as betway. The matter is resolved now. Thank you.
Biko
Betway - South Africa
Betway - South Africa's reply21 Oct 2019, 07:20
Official
Hi Ntwampe,

Thank you for providing us with the required feedback from your inbox, we are pleased to note that this matter has been dealt with and resolved via this communication.

This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.

Regards,
Betway Team