KS
KEDIEMETSE S

1 reviews | Active since Mar 2025

18 Mar 2025, 13:34

Betway account unlocked

May I kindly get assisted with my Betway account it have been locked for almost 6 months. I submitted all necessary documentation. Now I am told that the account is terminated, why and how? I have never received any communication from betway since the account was locked. Can they just give me a chance to get my money.

0
Replies (5)
Betway - South Africa
Betway - South Africa's reply18 Mar 2025, 14:28
Official
Hi KEDIEMETSE, 
 
Thank you for your review and for your patience in awaiting a follow-up from us. 
 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. 
 
Regards, 
Betway Team      
Betway - South Africa
Betway - South Africa's reply18 Mar 2025, 14:42
Official
 Hi KEDIEMETSE, 

We're deeply grateful for the time you took to share your review. Your insights are crucial in helping us refine our services and meet your expectations. 

We've also addressed your recent query with a detailed response in your inbox. 

Our team carefully considered your concerns and provided feedback to resolve the issues. 

Please feel free to reach out if you need further assistance. We're committed to supporting you and appreciate your ongoing understanding. 

Thank you again for your valuable feedback.

Regards,
Betway Team  
KS
KEDIEMETSE S's update18 Mar 2025, 17:20
Reviewer Update
I am still waiting for the call since 5pm
Betway - South Africa
Betway - South Africa's reply18 Mar 2025, 19:48
Official
 Hi KEDIEMETSE, 

We're deeply grateful for the time you took to share your review. Your insights are crucial in helping us refine our services and meet your expectations. 

We've also addressed your recent query with a detailed response in your inbox. 

Our team carefully considered your concerns and provided feedback to resolve the issues. 

Please feel free to reach out if you need further assistance. We're committed to supporting you and appreciate your ongoing understanding. 

Thank you again for your valuable feedback.

Regards,
Betway Team  
Betway - South Africa
Betway - South Africa's reply21 Mar 2025, 16:34
Official
Hi Kediemetse, 

We sincerely appreciate the time you dedicated to providing your review. Your feedback is essential in assisting us to enhance our services and fulfill your expectations. 

Additionally, we have responded to your recent inquiry with a comprehensive reply privately on this platform.

Thank you again for your valuable feedback.

Regards,
Betway Team