RR
Rajendra R

1 reviews | Active since Feb 2024

26 Feb 2024, 10:11

Betway account still locked never got any feedback yet

I shared all my documents everything last week. My account is still not unlocked as yet. Please respond asap

0
Replies (32)
Betway - South Africa
Betway - South Africa's reply26 Feb 2024, 10:50
Official
 
Hi  Rajendra,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. 
 
Regards, 
Betway Team 

RR
Rajendra R's update26 Feb 2024, 12:41
Reviewer Update
Nobody have contact me as yet regarding this matter
Betway - South Africa
Betway - South Africa's reply26 Feb 2024, 13:53
Official
Hi  Rajendra,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 

Kindly note that your account is currently still being reviewed, once we have the update o this review we will provide you with this feedback.

Regards, 
Betway Team 
RR
Rajendra R's update26 Feb 2024, 15:58
Reviewer Update
Nobody have contacted me as yet. This is not on. The whole day have passed afain
Betway - South Africa
Betway - South Africa's reply26 Feb 2024, 16:02
Official
 
Hi  Rajendra,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 

Kindly note that once we have the update we will contact you to provide you with the feedback.

Regards, 
Betway Team
RR
Rajendra R's update27 Feb 2024, 09:17
Reviewer Update
This is Absolutely Ridiculous now !!!!!! NOBODY HAVE CONTACTED ME AS YET AND MY ACCOUNT IS STILL LOCKED!! I Hope everyone is seeing this change to hollywood bets. Hollywoodbets resolves their issues same time and theres no such thing like this. Who ever reads this message dont trust betway. Its been almost 2 weeks now and i even sent all my documents but my account is still unlocked and my money that i deposited which was R1200 is there.
Betway - South Africa
Betway - South Africa's reply27 Feb 2024, 09:22
Official
Hi  Rajendra,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 

Kindly note that once we have the update we will contact you to provide you with the feedback.

Regards, 
Betway Team 
RR
Rajendra R's update27 Feb 2024, 09:28
Reviewer Update
Im hearing the same thing from the other day. This is ridiculous
Betway - South Africa
Betway - South Africa's reply27 Feb 2024, 11:28
Official
 
Hi  Rajendra,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 

Please note that we have tried multiple times to contact you regarding this review so as to give you an update, we have not been able to get hold of you.

Kindly confirm when you would like us to contact you.

Regards, 
Betway Team  
RR
Rajendra R's update27 Feb 2024, 11:38
Reviewer Update
You can contact me now
Betway - South Africa
Betway - South Africa's reply27 Feb 2024, 11:49
Official
 Hi  Rajendra, 
.
We would like to thank you for taking our call this morning. 

Please do allow sometime for further updates.

Regards,
Betway Team 
RR
Rajendra R's update01 Mar 2024, 16:06
Reviewer Update
My account is still locked. Its gone almost 3 weeks now. Dont you think this is ridiculous now???
RR
Rajendra R's update01 Mar 2024, 16:06
Reviewer Update
Everytime its the same story you are waiting for feedback. Does feedback take almost 2 weeks?????
RR
Rajendra R's update01 Mar 2024, 16:07
Reviewer Update
This is not on at all
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Rajendra R's update01 Mar 2024, 16:08
Reviewer Update
And its pointless yourll keep phoning me one way and saying yourll working on it. Working on what exactly. Yourll wanted my documents which i had sent to you guys and now yourll still making me wait so long 1 week has gone since i sent the documents. This is bull****
RR
Rajendra R's update01 Mar 2024, 18:21
Reviewer Update
You guys told me 24 to 48 hours. Thats 2 days max its now gone 1 week since i submitted the documents.
Betway - South Africa
Betway - South Africa's reply03 Mar 2024, 14:35
Official
Hi Rajendra, 

We appreciate your patience as we review your account. 

Rest assured that our team is diligently working on this matter. 

We will keep you updated as soon as we have more information. 

We apologize for any inconvenience this may have caused you. 

Regards, 
Betway Team
RR
Rajendra R's update06 Mar 2024, 10:53
Reviewer Update
My account is still locked and its going almost 3 weeks now and there is no feed back. The question is betways team sitting and doing nothing or what. Because clearly yall arent doing your job properly cause its taking almost 3 weeks to damn sort 1 persons account out
RR
Rajendra R's update06 Mar 2024, 10:53
Reviewer Update
Hollywood bets is the best. Betway is a waste of ****** time. I hope everyone is seeing this. Leave betway and join hollywood bets.
Betway - South Africa
Betway - South Africa's reply06 Mar 2024, 12:21
Official
 
Hi  Rajendra,
 
Please note that at this time we do not have any additional information to offer. 

The account is under review and further communication will be sent out to you when concluded by our team. 

Due to this, we ask to please allow the time this may take as we would not be able to offer any further information.

We apologize for any inconvenience this may have caused you. 

Regards, 
Betway Team  
RR
Rajendra R's update07 Mar 2024, 09:55
Reviewer Update
I have gotten feedback that my account is deactivated. That is totally fine with me. They said they will pay out my money. Kindly tell them to send it via cash send to my number ***
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Rajendra R's update07 Mar 2024, 09:56
Reviewer Update
If my account is deactivated they can send me my money today. Now i need the money this has been going on to long.
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Rajendra R's update07 Mar 2024, 11:08
Reviewer Update
I didnt add any banking details as yet i was only using absa cashsend
RR
Rajendra R's update12 Mar 2024, 08:01
Reviewer Update
I finish submit the statement when will it be paid
RR
Rajendra R's update12 Mar 2024, 08:05
Reviewer Update
I finish submit
RR
Rajendra R's update26 Mar 2024, 11:05
Reviewer Update
Hi i still havent got my refund of my money which you guys told me will be 7-10 days. But its been way past that time frame now and i havent gotten anything yet
Betway - South Africa
Betway - South Africa's reply26 Mar 2024, 22:44
Official
Hi  Rajendra, 
 
Thank you for your review and for your patience in awaiting a follow-up from us. 
  
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. 
 
Regards, 
Betway Team 
RR
Rajendra R's update27 Mar 2024, 08:32
Reviewer Update
Please let me know
RR
Rajendra R's update01 Apr 2024, 21:47
Reviewer Update
When is it going to be paid
Betway - South Africa
Betway - South Africa's reply01 Apr 2024, 22:17
Official
Hi Rajendra, 

We will follow up with the relevant departments and once a feedback has been obtained, we will follow up with you. 
 
Regards, 
Betway Team 
RR
Rajendra R's update03 Apr 2024, 09:38
Reviewer Update
Hi still no money have reflected or any feedback yet
RR
Rajendra R's update03 Apr 2024, 12:59
Reviewer Update
Please let me know