JEVD
JOHANNES EDUARD VAN DIJKHORST
1 reviews | Active since Nov 2024
06 Nov 2024, 11:16
Betway
Multiple times I have had this experience where I a playing a game online slots and then my money would just disappear from my account a error message will appear and once you reload the game you have no fund left .plus there chat assist takes so long to get help or response
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Replies (2)
Betway - South Africa's replyOfficial
06 Nov 2024, 11:35Hi Johannes, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply06 Nov 2024, 11:35
Official
Hi Johannes, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's replyOfficial
08 Nov 2024, 22:25Hi Johannes, We have communicated to you via your inbox providing feedback in regard to your query. Regrettably we have not had any follow up or feedback from you since this notice was sent. In the aim to speed up resolution of complaints via this platform, as no further follow up or information has been received within 14 days of our initial notice, we now deem this matter as closed. Regards, Betway Team
Betway - South Africa's reply08 Nov 2024, 22:25
Official
Hi Johannes, We have communicated to you via your inbox providing feedback in regard to your query. Regrettably we have not had any follow up or feedback from you since this notice was sent. In the aim to speed up resolution of complaints via this platform, as no further follow up or information has been received within 14 days of our initial notice, we now deem this matter as closed. Regards, Betway Team