MS
Mohammed S

1 reviews | Active since May 2023

08 May 2023, 17:41

BETWAY

Hi, I would thank MR Itumeleng M for his assistance, every other person at Betway doesn't ever help, i really appreciate his kindness and humbleness towards me as betway has been giving me a lot of problems recently. BETWAY Please give this man a Raise!!!! He deserves A 1000 Stars

0
Replies (6)
MS
Mohammed S's update08 May 2023, 22:12
Reviewer Update
BETWAY ****** ME OF R120.00 REFUSED TO PAY ME YET I WON!!!!!!
MS
Mohammed S's update08 May 2023, 22:13
Reviewer Update
IM VERY UNHAPPY WITH THEM, I WILL BE TAKING LEGAL ACTION AGAINST BETWAY FOR CHEATING
Betway - South Africa
Betway - South Africa's reply09 May 2023, 05:55
Official
Hi Mohammed,

Thank you for your review and for your patience in awaiting a follow up from us. 

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,
Betway Team
 
MS
Mohammed S's update09 May 2023, 22:00
Reviewer Update
Still no feedback from my deposit and winning url are full of ****. Wait till url receive a letter from my attorney to sue this company
MS
Mohammed S's update10 May 2023, 13:50
Reviewer Update
I still have not got any response regarding my depose made that is not reflecting and I sent the proof. As well as my 2 winning that didn't pay and I sent the proof on the chat via betway and on email to support@betway but they still havnt even responded once and it's been more than 48 hours. Do url want me to take this matter to court?
Betway - South Africa
Betway - South Africa's reply12 May 2023, 12:49
Official
Hi Mohammed,

Thank you for the review - As explained over the call held two days ago, the "Deposit Voucher" in question is actually an airtime voucher, as per feedback by our service provider.

The disputed casino payouts were paid into your Betway account as "real-time, rolling payouts". The transaction audit conducted showed no discrepancies. 

Regards,
Betway Team