TT
TIISETSO T
1 reviews | Active since Sept 2026
07 Sept 2026, 00:51
Bets due to be won have dissappeared
My bet that was was supposed to have won has just disappeared. Unfortunately I could not get a picture of the bet code but I know it was a payout of R19k for just goals overs/unders.
This is so frustrating because now that means one must always be on the phone and even take pictures of bets because of this tendency of bets disappearing.
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
08 Sept 2026, 08:37Hi Tiisetso, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Betway - South Africa's reply08 Sept 2026, 08:37
Official
Hi Tiisetso, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,Betway Team
Betway - South Africa's replyOfficial
08 Sept 2026, 14:50Hi Tiisetso, Thank you for your review and for your patience in awaiting a follow-up from us. We have attempted to contact you; however, we were unfortunately unable to reach you. Kindly advise on a convenient time for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team
Betway - South Africa's reply08 Sept 2026, 14:50
Official
Hi Tiisetso, Thank you for your review and for your patience in awaiting a follow-up from us. We have attempted to contact you; however, we were unfortunately unable to reach you. Kindly advise on a convenient time for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team