Hellopeter
Share Your Experience
YM
Yolanda M

1 reviews | Active since Apr 2026

21 Apr 2026, 12:38

Bet has not given me my money

I’m very disappointed. I did a withdrawal from my Betway account into my Tymbank account. On my Betway account it shows it’s completed but I have not received my money. This is is so disappointing from a company I trust like Betway

0
Replies (4)
YM
Yolanda M's update21 Apr 2026, 12:45
Reviewer Update
And when I try to get a live chat agent, they never respond. This is so frustrating. Can Betway please send me my money urgently
Betway - South Africa
Betway - South Africa's reply21 Apr 2026, 14:06
Official
Hi Yolanda, 
 
Thank you for taking our call.
 
Firstly, congratulations on your win! That’s always a great feeling, and we're thrilled to see you come out on top.  We appreciate the time in allowing us to clarify and resolve this matter for you.   
 
 At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
 
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards, 
Betway Team 
YM
Yolanda M's update21 Apr 2026, 14:19
Reviewer Update
Thank you for calling me regarding this matter. I will give it some time for the funds to reflect. If there is still an issue I will reach out.
Betway - South Africa
Betway - South Africa's reply21 Apr 2026, 15:29
Official
Hi Yolanda,

Thank you for your response! 

We’re glad we could connect with you to discuss your concerns. We appreciate your patience while the funds clear, and we’re here to help if you need anything further once that time has passed.

Please feel free to reach out to us directly if the issue persists.

Regards, 
Betway Team