DG
Diven G

1 reviews | Active since Nov 2017

03 Jan 2026, 19:11

Bet far away from Betway!

If I could give zero stars, I would. My wife registered an account and subsequently bought a voucher. It refused to load. She logged out and then tried to log back in, only to be told her account is inactive. She tried four times to resolve this via their online help chat and three times via calling. No agent was available to respond despite Betway's promise of 24/7/365 assistance. Just a waste of time and money.

0
Replies (1)
Betway - South Africa
Betway - South Africa's reply05 Jan 2026, 08:34
Official
Hi Diven,
 
Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly.  
 
One of our consultants will contact you today between 09h00 and 17h00 to assist you further.  
 
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage.  
 
Regards, 
Betway Team