TN
Thabani N

1 reviews | Active since Aug 2016

20 Jan 2024, 10:34

Best customer service from the call centre agent Kwanda from betway south Africa

I was assisted by the agent by the name of Kwanda, with my registration. Kwanda was very professional and willing to assist me,he was also patience with me while navigating the app. He helped me reset my account, he was so friendly. Thumbs up Kwanda keep it up. It's very rare to get assistance from agent like you. Your mannerism was superb. Wish I could be assisted by him everytime I have a problem.

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Replies (1)
Betway - South Africa
Betway - South Africa's reply22 Jan 2024, 07:58
Official
Hi  Thabani,
 
Thank you for your positive review of Betway and our services. 
 
We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. 
 
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued betters the best service and betting platform. 
 
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 
 
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards, 
Betway Team