EK
ELIAS K
1 reviews | Active since Jun 2022
21 May 2024, 11:55
Beltway support
I have a query with beltway and i contacted them via their live chat and i was asked to contact them via a given email address. When i write to them i get an automated response which they say is not monitored. So why give clients the option to contact them via this route whey they are quite sure that it's not monitored and responses are not guaranteed and delayed if you may get one.
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Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
21 May 2024, 11:59Hi Elias,
Thank you for your review. Due to limited information provided and for our team to effectively assist, please confirm the below for us to better aid with your request:
Thank you for your review. Due to limited information provided and for our team to effectively assist, please confirm the below for us to better aid with your request:
- Number linked to your Betway account
- ID number
- Email address
- Detailed description regarding your query
Betway - South Africa's reply21 May 2024, 11:59
Official
Hi Elias,
Thank you for your review. Due to limited information provided and for our team to effectively assist, please confirm the below for us to better aid with your request:
Thank you for your review. Due to limited information provided and for our team to effectively assist, please confirm the below for us to better aid with your request:
- Number linked to your Betway account
- ID number
- Email address
- Detailed description regarding your query
EK
ELIAS K's updateReviewer Update
21 May 2024, 13:29Check my email sent to your support email. All the details are there. Again you have shown that you don't care as i did mention that i sent you an email.
EK
ELIAS K's update21 May 2024, 13:29
Reviewer Update
Check my email sent to your support email. All the details are there. Again you have shown that you don't care as i did mention that i sent you an email.
Betway - South Africa's replyOfficial
30 May 2024, 12:16Hi Elias, We are pleased to note that this matter has been dealt with and resolved via this communication. This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required. Regards, Betway Team
Betway - South Africa's reply30 May 2024, 12:16
Official
Hi Elias, We are pleased to note that this matter has been dealt with and resolved via this communication. This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required. Regards, Betway Team