OM
Owen M
1 reviews | Active since Feb 2021
19 Feb 2021, 23:16
Balance transfer/withdrawal
I've been requesting for a balance transfer/withdrawal from my old account to a new account for two months now and I have been taken for a wild ride. I've been sending documents through seeking assistance regarding this with countless escalations and poor turn around time. Still waiting!!!
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
22 Feb 2021, 10:21 Hi Owen Ramatlotlo, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up the resolution of complaints via this platform, should no further follow-up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
Betway - South Africa's reply22 Feb 2021, 10:21
Official
Hi Owen Ramatlotlo, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up the resolution of complaints via this platform, should no further follow-up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
OM
Owen M's updateReviewer Update
24 Feb 2021, 00:31Hi... I got an email relating to my review stating the matter will be resolved and funds will be released with a confirmation email to be sent once it'sdone but no funds have been allocated as yet...
OM
Owen M's update24 Feb 2021, 00:31
Reviewer Update
Hi... I got an email relating to my review stating the matter will be resolved and funds will be released with a confirmation email to be sent once it'sdone but no funds have been allocated as yet...
OM
Owen M's updateReviewer Update
24 Feb 2021, 11:34The money has been allocated to my account, I wouldlike like to thank Betway team for the quick response relating to this matter.
OM
Owen M's update24 Feb 2021, 11:34
Reviewer Update
The money has been allocated to my account, I wouldlike like to thank Betway team for the quick response relating to this matter.
Betway - South Africa's replyOfficial
10 Feb 2022, 14:42Hi Owen,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply10 Feb 2022, 14:42
Official
Hi Owen,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team