HM
Hlogi M
1 reviews | Active since Sept 2019
07 Sept 2019, 13:48
Bad services
Definitely not the betting site to go to for good service and support. New to the site and there’s actually no responses from any of their support structures, email, WhatsApp their actual app. Pretty sad. Put R2000 into my account and it’s been almost 48 hours since I sent my proof of payment without any assistance.
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
07 Sept 2019, 18:39Hi Shivesh,
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team
Betway - South Africa's reply07 Sept 2019, 18:39
Official
Hi Shivesh,
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team
HM
Hlogi M's updateReviewer Update
07 Sept 2019, 20:20Thank you for your reply. The team has contacted me and explained their delay. I am someone that can compliment as quickly as I complain. It is a pity it had to come after a complaint on Hello Peter but nonetheless appreciated.
HM
Hlogi M's update07 Sept 2019, 20:20
Reviewer Update
Thank you for your reply. The team has contacted me and explained their delay. I am someone that can compliment as quickly as I complain. It is a pity it had to come after a complaint on Hello Peter but nonetheless appreciated.
Betway - South Africa's replyOfficial
10 Nov 2021, 15:36Hi Hlogi,
Thank you for your review, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply10 Nov 2021, 15:36
Official
Hi Hlogi,
Thank you for your review, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team