MS
Momo S

1 reviews | Active since Jan 2022

20 Dec 2024, 10:20

Bad service with no progress on my withdrawal

I have made a withdrawal and still has not been approved or sent for verification it has been pending since yesterday

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply20 Dec 2024, 12:23
Official
Hi Momo,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 
  
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. 
 
Regards, 
Betway Team 
Betway - South Africa
Betway - South Africa's reply23 Dec 2024, 20:25
Official
Hi Momo,
 
Please see below all our available withdrawal methods. All methods carry a processing time of 24 hours, some could process faster than others.
 
1. EFT Bank Transfer: No processing to 3rd parties
2. ABSA Cash Send:  Please ensure your registered cell is active to receive SMS messages
3. FNB eWallet: Not available to Passport Holders
4. Standard Bank Instant Money: Please ensure your registered cell is active to receive SMS messages
5. Nedbank Send iMali: No processing on Sundays
6. MTN Momo: Immediate Payment
7. 1ForYou Withdrawal: Cannot be redeemed for cash  
8. Airtime/data: Cannot be redeemed for cash
 
For more info visit:  https://www.betway.co.za/Account/WithdrawFunds 

Regards,
Betway Team