KS
Keheditse S

1 reviews | Active since Jul 2013

05 Jun 2024, 15:42

Bad service when pay back into credits

Taking hours to make payments. UK49 lunch time takes 5 hours to pay into credits .

Spoke to Twanette was not sure and apologised for giving me wrong information. She told me I should wait for 7pm for my credits to be updated,jeeez

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply05 Jun 2024, 15:59
Official
Hi Keheditse,  Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 
Betway - South Africa
Betway - South Africa's reply05 Jun 2024, 16:46
Official
 Hi Keheditse,  We are pleased to note that this matter has been dealt with and resolved via this communication.  This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.  Regards, Betway Team