bB
beautyhlatshwayo B
1 reviews | Active since Apr 2017
28 Nov 2025, 09:44
Bad service so disappointed
So my review got removed!!! But I can write another one. You gave me free spins that didn't appear in the game you gave me. And removed the spins. I'm so disappointed. Your online chat is unreachable, unreliable you hardly respond. Bad service. And stop calling me. I have a phone call anxiety. Email me.
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
28 Nov 2025, 10:17 Hi Ntombenhle,
Thank you for reaching out and sharing your concerns.
We have tried reaching out to you, sadly to no avail. Please have a look out for an email from one of our team members who will follow up with you soon to address any concerns you may have.
We’d like to take a moment to clarify how reviews are managed on the platform. Hello Peter is committed to maintaining transparency and trust, and every review is subject to their community guidelines.
If a review is removed, it’s because it was found to be in violation of those guidelines. It’s important to note that Betway does not have the ability to delete reviews. When a review is flagged, Hello Peter’s independent moderation team reviews it and makes a decision based on their policies.
We truly appreciate your understanding and continued engagement. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
If you have any further questions or need assistance, please don’t hesitate to reach out to us directly via our contact page: https://new.betway.co.za/contact-us
Regards,
Betway Team
Betway - South Africa's reply28 Nov 2025, 10:17
Official
Hi Ntombenhle,
Thank you for reaching out and sharing your concerns.
We have tried reaching out to you, sadly to no avail. Please have a look out for an email from one of our team members who will follow up with you soon to address any concerns you may have.
We’d like to take a moment to clarify how reviews are managed on the platform. Hello Peter is committed to maintaining transparency and trust, and every review is subject to their community guidelines.
If a review is removed, it’s because it was found to be in violation of those guidelines. It’s important to note that Betway does not have the ability to delete reviews. When a review is flagged, Hello Peter’s independent moderation team reviews it and makes a decision based on their policies.
We truly appreciate your understanding and continued engagement. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
If you have any further questions or need assistance, please don’t hesitate to reach out to us directly via our contact page: https://new.betway.co.za/contact-us
Regards,
Betway Team
Betway - South Africa's replyOfficial
01 Dec 2025, 08:33Hi Ntombenhle,
Thank you for your review and for your patience in awaiting a follow-up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Regards,
Betway Team
Betway Team
Betway - South Africa's reply01 Dec 2025, 08:33
Official
Hi Ntombenhle,
Thank you for your review and for your patience in awaiting a follow-up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Regards,
Betway Team
Betway Team