MS
Mpume S

1 reviews | Active since Apr 2023

23 Apr 2023, 21:44

Bad service Betway

I have deposited money into betway account and I used wrong reference number, I have called sent proof of payment and bank statement for them to rectify this, I have not received any help, the last two consultants I have spoken to drop the call on me, I am so frustrated, I don't think they will refund my money back

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply24 Apr 2023, 08:04
Official
 Hi   Mpume,  Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 

Betway - South Africa
Betway - South Africa's reply25 Apr 2023, 11:40
Official
Hi Mpume,

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards, 
Betway Team