WM
William M
1 reviews | Active since May 2016
01 Dec 2022, 09:59
Bad service, Bad Administration.
I withdrew R1300 2 mornings ago, I then withdrew a R1700 this morning. I have received my Withdrawal for this morning but, haven't received the other one. Every time I call they tell me they have deposited the money but, it hasn't come through. I spoke to Martin, Ethan and Dale... There has been no progress on the issue to this Day. Am I being ****** or what?
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
01 Dec 2022, 11:30Hi William,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply01 Dec 2022, 11:30
Official
Hi William,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
01 Dec 2022, 11:39Hi William,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply01 Dec 2022, 11:39
Official
Hi William,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
WM
William M's updateReviewer Update
01 Dec 2022, 12:30Spoke to Tony, resolved my issue and, explained how everything works. As per Betway, they have cleared a payment on their side, it's absolutely Great to have people who care to give such feedback in time.
WM
William M's update01 Dec 2022, 12:30
Reviewer Update
Spoke to Tony, resolved my issue and, explained how everything works. As per Betway, they have cleared a payment on their side, it's absolutely Great to have people who care to give such feedback in time.
Betway - South Africa's replyOfficial
02 Dec 2022, 11:51Hi William,
Thank you for taking our call this morning.
Please note that this has been escalated and as advised, and we currently doing a withdrawal trace for this transaction.
I will be updating you as soon as I get the feedback required on the funds paid out on the 30th November 2022.
Regards,
Betway Team
Thank you for taking our call this morning.
Please note that this has been escalated and as advised, and we currently doing a withdrawal trace for this transaction.
I will be updating you as soon as I get the feedback required on the funds paid out on the 30th November 2022.
Regards,
Betway Team
Betway - South Africa's reply02 Dec 2022, 11:51
Official
Hi William,
Thank you for taking our call this morning.
Please note that this has been escalated and as advised, and we currently doing a withdrawal trace for this transaction.
I will be updating you as soon as I get the feedback required on the funds paid out on the 30th November 2022.
Regards,
Betway Team
Thank you for taking our call this morning.
Please note that this has been escalated and as advised, and we currently doing a withdrawal trace for this transaction.
I will be updating you as soon as I get the feedback required on the funds paid out on the 30th November 2022.
Regards,
Betway Team