NN
Ninja N
1 reviews | Active since Dec 2013
26 Oct 2020, 16:50
Bad service
Good day! I'm disappointed at Betway. On the 24th of October 2020 I placed a bet. I placed a bet on a total of 8 matches. 5 teams won on the 24th. The other 3 matches were on the 25th. Out of the 5 that won I was never given an option to cash out. Why? I also have 3 tickets where only on team lost, 3i never got 50% of my bet back. Refer to bet id ***
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Betway - South Africa's replyOfficial
26 Oct 2020, 17:27 Hi Macdonald, A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up the resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
Betway - South Africa's reply26 Oct 2020, 17:27
Official
Hi Macdonald, A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up the resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team