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sharon L
1 reviews | Active since Aug 2020
07 Aug 2020, 02:13
Bad service
Since 28 july 2020 waiting for them to send absa cashsend codes. When i contact them they tell me the matter has been escalated and wait for 24 hours. Im dissapointed with betway.
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
07 Aug 2020, 07:55 Hi Sharon, Thank you for your review and for your patience in awaiting a follow up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply07 Aug 2020, 07:55
Official
Hi Sharon, Thank you for your review and for your patience in awaiting a follow up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's replyOfficial
07 Aug 2020, 08:33 Hi Sharon, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
Betway - South Africa's reply07 Aug 2020, 08:33
Official
Hi Sharon, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
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sharon L's updateReviewer Update
07 Aug 2020, 11:15Thanx a lot Ben
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sharon L's update07 Aug 2020, 11:15
Reviewer Update
Thanx a lot Ben
Betway - South Africa's replyOfficial
16 Nov 2021, 13:12Hi Sharon, Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Betway - South Africa's reply16 Nov 2021, 13:12
Official
Hi Sharon, Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team