MM
Mahlatse M
1 reviews | Active since Jul 2019
20 Nov 2025, 17:56
Bad service
I made a deposit but it was not credited, I end up spending more on airtime calling them without success, they keep on saying I should send proof of payment and bank statement then call back.I have been sending document from the 14th of November 2025 until yesterday (19 November 2025). Consultations been telling me different outcomes and request me to call back. This is frustrating
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
20 Nov 2025, 18:07Hi Mahlatse, Thank you so much for your review and for your patience while awaiting feedback from us.
We completely understand how frustrating it can be when a deposit doesn’t reflect instantly - especially when you're eager to jump into the action. It’s always exciting to see players ready to engage, and we love being part of your journey toward that next big win! A reply has been sent from our support desk to your email inbox. Our team is currently investigating the issue and will ensure your funds are credited promptly. We truly appreciate you bringing this to our attention. At Betway, we’re committed to making your experience seamless, secure, and full of winning potential. Thanks for choosing us - we’re thrilled to have you on board! Regards, Betway Team
We completely understand how frustrating it can be when a deposit doesn’t reflect instantly - especially when you're eager to jump into the action. It’s always exciting to see players ready to engage, and we love being part of your journey toward that next big win! A reply has been sent from our support desk to your email inbox. Our team is currently investigating the issue and will ensure your funds are credited promptly. We truly appreciate you bringing this to our attention. At Betway, we’re committed to making your experience seamless, secure, and full of winning potential. Thanks for choosing us - we’re thrilled to have you on board! Regards, Betway Team
Betway - South Africa's reply20 Nov 2025, 18:07
Official
Hi Mahlatse, Thank you so much for your review and for your patience while awaiting feedback from us.
We completely understand how frustrating it can be when a deposit doesn’t reflect instantly - especially when you're eager to jump into the action. It’s always exciting to see players ready to engage, and we love being part of your journey toward that next big win! A reply has been sent from our support desk to your email inbox. Our team is currently investigating the issue and will ensure your funds are credited promptly. We truly appreciate you bringing this to our attention. At Betway, we’re committed to making your experience seamless, secure, and full of winning potential. Thanks for choosing us - we’re thrilled to have you on board! Regards, Betway Team
We completely understand how frustrating it can be when a deposit doesn’t reflect instantly - especially when you're eager to jump into the action. It’s always exciting to see players ready to engage, and we love being part of your journey toward that next big win! A reply has been sent from our support desk to your email inbox. Our team is currently investigating the issue and will ensure your funds are credited promptly. We truly appreciate you bringing this to our attention. At Betway, we’re committed to making your experience seamless, secure, and full of winning potential. Thanks for choosing us - we’re thrilled to have you on board! Regards, Betway Team
Betway - South Africa's replyOfficial
21 Nov 2025, 10:21Hi Mahlatse, Thank you so much for your review and for your patience while we worked on resolving your deposit issue. We’re happy to confirm that your deposit timeout has been resolved and the funds were successfully credited to your account. We’re thrilled to have you playing with us and hope your next big win is just around the corner! To help make your future deposits smoother and faster, we’d love to encourage you to explore some of our alternative deposit methods. Options like Ozow, Instant EFT, Betway Bucks Vouchers, OTT Vouchers, 1ForYou Vouchers often reflect instantly and can save you time and frustration. You can view all available deposit methods and step-by-step instructions here: https://new.betway.co.za/how-to-deposit While we continue working to improve the depositing experience, we hope these alternatives will enhance your journey with us. Thanks again for choosing Betway - we’re excited to have you on board and wish you the best of luck with your next bet! Regards, Betway Team
Betway - South Africa's reply21 Nov 2025, 10:21
Official
Hi Mahlatse, Thank you so much for your review and for your patience while we worked on resolving your deposit issue. We’re happy to confirm that your deposit timeout has been resolved and the funds were successfully credited to your account. We’re thrilled to have you playing with us and hope your next big win is just around the corner! To help make your future deposits smoother and faster, we’d love to encourage you to explore some of our alternative deposit methods. Options like Ozow, Instant EFT, Betway Bucks Vouchers, OTT Vouchers, 1ForYou Vouchers often reflect instantly and can save you time and frustration. You can view all available deposit methods and step-by-step instructions here: https://new.betway.co.za/how-to-deposit While we continue working to improve the depositing experience, we hope these alternatives will enhance your journey with us. Thanks again for choosing Betway - we’re excited to have you on board and wish you the best of luck with your next bet! Regards, Betway Team