SK
Shila K
1 reviews | Active since Jun 2021
19 Nov 2021, 15:09
Bad service
I transferred money into their account it never reflect the next thing they told me to update my details which I did so their service is bad it keeps on saying awaiting approval 😟😟😟 why can’t they return my money
Helpful (0)
Replies (5)0
Replies (5)
Betway - South Africa's replyOfficial
19 Nov 2021, 15:10Hi Shila, Thank you for your review and for your patience in awaiting a follow up from us. A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
Betway - South Africa's reply19 Nov 2021, 15:10
Official
Hi Shila, Thank you for your review and for your patience in awaiting a follow up from us. A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
SK
Shila K's updateReviewer Update
21 Nov 2021, 12:42Till now is not resolved
SK
Shila K's update21 Nov 2021, 12:42
Reviewer Update
Till now is not resolved
Betway - South Africa's replyOfficial
22 Nov 2021, 09:57Hi Shila, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 7 days of this notice, we will deem this matter resolved. Regards,Betway Team
Betway - South Africa's reply22 Nov 2021, 09:57
Official
Hi Shila, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 7 days of this notice, we will deem this matter resolved. Regards,Betway Team
SK
Shila K's updateReviewer Update
22 Nov 2021, 16:31Matter was resolved all thanks to nick 🙏
SK
Shila K's update22 Nov 2021, 16:31
Reviewer Update
Matter was resolved all thanks to nick 🙏
Betway - South Africa's replyOfficial
22 Nov 2021, 16:33Hi Shila,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply22 Nov 2021, 16:33
Official
Hi Shila,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team