Bad pathetic service

Item: Betway - South Africa
Rating: 1
Author: Makera M

BAD SERVICE..made eft deposit on 20/02/2024 from Absa Ref number *** which is correct, and proof of payment shared with them. Money not updated on my account. No one from the customers ever vice responded to my query. Evetytime when.yiu raise queries no one will bother to respond to you. You have to keep on calling them several time. They only attend your issue one you raise through this kind of platform's

Helpful (0)

Replies (2)

Betway - South Africa's replyOfficial

21 Feb 2024, 07:35

Hi Makera,

Thank you for your review and for your patience in awaiting a follow-up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Betway - South Africa's reply21 Feb 2024, 07:35

Official

Hi Makera,

Thank you for your review and for your patience in awaiting a follow-up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Betway - South Africa's replyOfficial

23 Feb 2024, 15:42

Hi Makera,

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply23 Feb 2024, 15:42

Official

Hi Makera,

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team