NN
Nonkululeko N
1 reviews | Active since Jun 2024
22 Jun 2024, 11:15
Bad experience, poor customer service
I registered on betway and I opted in to recieve a 100percent casino bonus. I deposited and after I realised they did not give me the 100percent deposit bonus as stated I sent them emails, called them and used their live chats. Everytime I was told to wait for 48hourd to date I have not recieved that bonus. I'm disappointed as to how can a huge company like this mislead people by promising bonuses and fail to give
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Replies (2)
Betway - South Africa's replyOfficial
24 Jun 2024, 07:38Hi Nonkululeko, Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team
Betway - South Africa's reply24 Jun 2024, 07:38
Official
Hi Nonkululeko, Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Regards,Betway Team
Betway - South Africa's replyOfficial
24 Jun 2024, 11:24 Hi Nonkululeko, Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note that we have looked into this for you and we have tried to contact you on the registered mobile number, there has been no answer.
Please accept our apologize for this inconvenience regarding the match offer. please note that we have now credited the first deposit match as a casino bonus.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Kindly note that we have looked into this for you and we have tried to contact you on the registered mobile number, there has been no answer.
Please accept our apologize for this inconvenience regarding the match offer. please note that we have now credited the first deposit match as a casino bonus.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply24 Jun 2024, 11:24
Official
Hi Nonkululeko, Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note that we have looked into this for you and we have tried to contact you on the registered mobile number, there has been no answer.
Please accept our apologize for this inconvenience regarding the match offer. please note that we have now credited the first deposit match as a casino bonus.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Kindly note that we have looked into this for you and we have tried to contact you on the registered mobile number, there has been no answer.
Please accept our apologize for this inconvenience regarding the match offer. please note that we have now credited the first deposit match as a casino bonus.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team