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CVDW
Chris Van Der Walt

1 reviews | Active since Feb 2024

15 Feb 2024, 16:49

Bad experience payouts

Bad experience with payouts There time frame say 24hrs Now 36hrs after 8 calls im still waiting. when you phone they just say you must wait 24 hrs more on each call. not allowed to talk to finance to get the real answer of the delay

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Replies (4)
CVDW
Chris Van Der Walt's update15 Feb 2024, 17:42
Reviewer Update
That Shoot take 24hrs for the matter to be resolved Because this is the only answer every one talk about, Wait 24hrs Be patient

Betway - South Africa
Betway - South Africa's reply15 Feb 2024, 18:02
Official
 Hi Chris, Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Regards, Betway Team 
 

Best regards,

Betway - South Africa
Betway - South Africa's reply16 Feb 2024, 11:03
Official
Hi Chris,

Thank you for your review and for your patience in awaiting a follow-up from us. 

We have tried reaching out to you, sadly to no avail.

Kindly advise on a suitable time for us to contact you.

Regards,
Betway Team 

Best regards,

Betway - South Africa
Betway - South Africa's reply19 Feb 2024, 09:47
Official
Hi Chris,

Thank you for your review and for your patience in awaiting a follow-up from us. 

We have tried reaching out to you, sadly to no avail.

Kindly note your withdrawal has been completed as seen below:

2024-02-16 09:40:20 | Completed | Automatic | R2300

For your perusal, you can view this on your transaction summary which is located under "Main Menu"
 And as always, please do not hesitate to contact us directly if you need any assistance:  https://www.betway.co.za/contactpage 
Regards,
Betway Te 

Best regards,