R
Relebohile

1 reviews | Active since May 2026

06 May 2026, 13:27

Bad experience

I won some money on the app, when I wanted to withdraw, they locked my account, said I have multiple accounts , and that they’ll do a review on my account of which will be sorted after 10 days, that didnt happen, it’s been three months now, when I email them , they tell me to wait for 48 hours everytime

0
Replies (1)
Betway - South Africa
Betway - South Africa's reply06 May 2026, 17:00
Official
 Hi Relebohile, Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards, Betway Team