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1 reviews | Active since May 2024

31 May 2024, 12:12

Bad experience

I could not log in to my app

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply31 May 2024, 12:17
Official
Hi there,  Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 
Betway - South Africa
Betway - South Africa's reply02 Jun 2024, 15:51
Official
Hi there,  Thank you for your review and for your patience in awaiting a follow-up from us. 

Due to limited information provided and for our team to effectively assist, please confirm the below for us to better aid with your request: 
  • Detailed description regarding your query.
  • What issue are you facing when trying to log in.

Should you have forgotten your password, kindly follow the below steps to do a password reset:
To reset your password, please visit the Betway website and click the option “Forgot Password” that is located in the top right hand corner of the website.  You will then be asked to confirm your mobile number. From there, please follow the instructions and you will receive an SMS message with your new password.

Alternatively, you can follow this link: https://www.betway.co.za/Account/ResetPassword Upon receiving more info we will gladly assist.

Regards,
Betway Team