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1 reviews | Active since Jun 2024
01 Jun 2024, 10:58
Bad experience
I'm not happy with betway firstly they take long to pay back your money you have to beg them for payment secondly they just allow anybody to withdraw your money. My account was hacked several times and it means our personal information are not safe with betway. I'm not happy even their chat line you wait too long to get help so their service is so bad bad bad
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
02 Jun 2024, 13:15Hi there, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply02 Jun 2024, 13:15
Official
Hi there, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's replyOfficial
02 Jun 2024, 17:11Hi there,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have investigated the matter for your and can confirm that someone had access to you account.
Our team takes player security very seriously and this aspect remains an integral part of our environment. Kindly note as per our terms and conditions it is your responsibility as the customer to keep your login details safe as well as your device.Betway cannot be held liable for any losses.
We urge you not to give out your password or click on unidentified links where hackers are able to retrieve this information
We do see you provided the requested documents and we are pleased to advise that your account has been unlocked.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We have investigated the matter for your and can confirm that someone had access to you account.
Our team takes player security very seriously and this aspect remains an integral part of our environment. Kindly note as per our terms and conditions it is your responsibility as the customer to keep your login details safe as well as your device.Betway cannot be held liable for any losses.
We urge you not to give out your password or click on unidentified links where hackers are able to retrieve this information
We do see you provided the requested documents and we are pleased to advise that your account has been unlocked.
Regards,
Betway Team
Betway - South Africa's reply02 Jun 2024, 17:11
Official
Hi there,
Thank you for your review and for your patience in awaiting a follow-up from us.
We have investigated the matter for your and can confirm that someone had access to you account.
Our team takes player security very seriously and this aspect remains an integral part of our environment. Kindly note as per our terms and conditions it is your responsibility as the customer to keep your login details safe as well as your device.Betway cannot be held liable for any losses.
We urge you not to give out your password or click on unidentified links where hackers are able to retrieve this information
We do see you provided the requested documents and we are pleased to advise that your account has been unlocked.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow-up from us.
We have investigated the matter for your and can confirm that someone had access to you account.
Our team takes player security very seriously and this aspect remains an integral part of our environment. Kindly note as per our terms and conditions it is your responsibility as the customer to keep your login details safe as well as your device.Betway cannot be held liable for any losses.
We urge you not to give out your password or click on unidentified links where hackers are able to retrieve this information
We do see you provided the requested documents and we are pleased to advise that your account has been unlocked.
Regards,
Betway Team