TL
Tebogo L
1 reviews | Active since Dec 2009
06 Jul 2020, 12:03
Bad Customer Service
I made a payment yesterday to my betway account and to date it is not reflecting, now I have contacted betway via what's up and mail with no response. This is bad customer service, I have send them proof of payment but nothing has been done..!!! ***
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
06 Jul 2020, 12:28 Hi Tebogo, Thank you for your review. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply06 Jul 2020, 12:28
Official
Hi Tebogo, Thank you for your review. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's replyOfficial
06 Jul 2020, 14:06 Hi Tebogo, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
Betway - South Africa's reply06 Jul 2020, 14:06
Official
Hi Tebogo, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
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Tebogo L's updateReviewer Update
07 Jul 2020, 16:39I like to thank Ben the floor Manager for the quick resolve of my query thank you for the 5 star response and I hope I Win something tonight..!!
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Tebogo L's update07 Jul 2020, 16:39
Reviewer Update
I like to thank Ben the floor Manager for the quick resolve of my query thank you for the 5 star response and I hope I Win something tonight..!!
Betway - South Africa's replyOfficial
16 Nov 2021, 13:09Hi Tebogo, Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Betway - South Africa's reply16 Nov 2021, 13:09
Official
Hi Tebogo, Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team