Bad customer service

 

Hi  Beatrix, 

Thank you for your review and for your patience in awaiting a follow up from us. 

 

We have reviewed your complaint and would love to assist in resolving this matter with you. Regrettably the details provided to Hello Peter does not allow us to locate any accounts on our system. If possible may we please ask you to provide us with the following details in order for us to fully assist in regard to your query: 

 

·         Description of your query (please be as precise as is possible and provide dates and times if these are available) 

·         Your First name 

·         Your last name 

·         Your ID number 

·         Your Registered cellphone number 

 

Once we have received these details, we will follow up with you in relation to your query. 

 

We thank you in advance for your co-operation in regard to this request.
 

Regards, 

Betway Team