SS
Sikho S
1 reviews | Active since Feb 2026
04 Feb 2026, 10:25
Bad bad bad
I took a pay out on Sunday with FNB cash send on my in box on the app I did receive a pin and on tracker it's saying paid but I never received the 10 digit code SMS. I have been waiting to be transferred to an agent since Tuesday morning no replys on emails. This is bad 😔
Helpful (0)
Replies (6)0
Replies (6)
Betway - South Africa's replyOfficial
04 Feb 2026, 10:53Hi Sikho, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply04 Feb 2026, 10:53
Official
Hi Sikho, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's replyOfficial
04 Feb 2026, 17:06Hi Sikho, Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team
Betway - South Africa's reply04 Feb 2026, 17:06
Official
Hi Sikho, Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail. Kindly advise on a suitable time for us to contact you to discuss the matter further. Your response will be greatly appreciated. Regards, Betway Team
SS
Sikho S's updateReviewer Update
04 Feb 2026, 18:46Hello
I'm available you can call now. I just missed your call I'll be waiting.
I'm available you can call now. I just missed your call I'll be waiting.
SS
Sikho S's update04 Feb 2026, 18:46
Reviewer Update
Hello
I'm available you can call now. I just missed your call I'll be waiting.
I'm available you can call now. I just missed your call I'll be waiting.
Betway - South Africa's replyOfficial
05 Feb 2026, 07:45Hi Sikho,
Thank you for your response. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Thank you for your response. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Betway - South Africa's reply05 Feb 2026, 07:45
Official
Hi Sikho,
Thank you for your response. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
Thank you for your response. We appreciate the opportunity to resolve this matter promptly. One of our consultants will contact you today between 09h00 and 17h00 to assist you further. If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage. Regards, Betway Team
SS
Sikho S's updateReviewer Update
05 Feb 2026, 11:37Did receive the call matter resolved. Thanks for assistance.
SS
Sikho S's update05 Feb 2026, 11:37
Reviewer Update
Did receive the call matter resolved. Thanks for assistance.
Betway - South Africa's replyOfficial
05 Feb 2026, 12:25Hi Sikho,
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
Betway - South Africa's reply05 Feb 2026, 12:25
Official
Hi Sikho,
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team
Thank you for your review and for taking our call. We appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway, we appreciate hearing about the great, the good, and the not-so-good, and how we can proceed to give all our valued customers the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards, Betway Team