MC
Marvin C
1 reviews | Active since Jun 2022
17 Dec 2024, 11:34
Bad
In the Betway scratch it says i did won a R100casino voucher to play but then you have to play alot of money to get the R100 this is misleading of information
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
17 Dec 2024, 11:41Hi Marvin, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply17 Dec 2024, 11:41
Official
Hi Marvin, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's replyOfficial
18 Dec 2024, 11:34Hi Marvin,
We have reviewed your account and can confirm that you will be receiving your R100 casino bonus in increments of 25%
Specific casino or sport offers are subject to standard Betway terms and conditions. This means that your Betway scratch prizes will also have set playthrough requirements. To convert a bonus received into money that you can cash-out, you will need to meet the standard wagering requirements. A wagering requirement is the number of times you must playthrough a bonus before you can withdraw your winnings.
For casino bonuses we have what is called incremental release. This means that as you meet the requirements on the respective bonus - portions of the bonus us added to your cash balance. This generally happens in 25% increments.
E.G.
R15 Casino bonus
4X Increments of R3.75
Playthrough (As per the offer but generally 30X for casino)
Wagering to be completed per portion (30X R3.75 = 112.5)
Once the wagering is completed on the portion - it is credited to the cash balance
Please check your Bonus summary for more information:
Click Menu
Select Bonus Summary
View Casino Summary
Regards,
Betway Team
We have reviewed your account and can confirm that you will be receiving your R100 casino bonus in increments of 25%
Specific casino or sport offers are subject to standard Betway terms and conditions. This means that your Betway scratch prizes will also have set playthrough requirements. To convert a bonus received into money that you can cash-out, you will need to meet the standard wagering requirements. A wagering requirement is the number of times you must playthrough a bonus before you can withdraw your winnings.
For casino bonuses we have what is called incremental release. This means that as you meet the requirements on the respective bonus - portions of the bonus us added to your cash balance. This generally happens in 25% increments.
E.G.
R15 Casino bonus
4X Increments of R3.75
Playthrough (As per the offer but generally 30X for casino)
Wagering to be completed per portion (30X R3.75 = 112.5)
Once the wagering is completed on the portion - it is credited to the cash balance
Please check your Bonus summary for more information:
Click Menu
Select Bonus Summary
View Casino Summary
Regards,
Betway Team
Betway - South Africa's reply18 Dec 2024, 11:34
Official
Hi Marvin,
We have reviewed your account and can confirm that you will be receiving your R100 casino bonus in increments of 25%
Specific casino or sport offers are subject to standard Betway terms and conditions. This means that your Betway scratch prizes will also have set playthrough requirements. To convert a bonus received into money that you can cash-out, you will need to meet the standard wagering requirements. A wagering requirement is the number of times you must playthrough a bonus before you can withdraw your winnings.
For casino bonuses we have what is called incremental release. This means that as you meet the requirements on the respective bonus - portions of the bonus us added to your cash balance. This generally happens in 25% increments.
E.G.
R15 Casino bonus
4X Increments of R3.75
Playthrough (As per the offer but generally 30X for casino)
Wagering to be completed per portion (30X R3.75 = 112.5)
Once the wagering is completed on the portion - it is credited to the cash balance
Please check your Bonus summary for more information:
Click Menu
Select Bonus Summary
View Casino Summary
Regards,
Betway Team
We have reviewed your account and can confirm that you will be receiving your R100 casino bonus in increments of 25%
Specific casino or sport offers are subject to standard Betway terms and conditions. This means that your Betway scratch prizes will also have set playthrough requirements. To convert a bonus received into money that you can cash-out, you will need to meet the standard wagering requirements. A wagering requirement is the number of times you must playthrough a bonus before you can withdraw your winnings.
For casino bonuses we have what is called incremental release. This means that as you meet the requirements on the respective bonus - portions of the bonus us added to your cash balance. This generally happens in 25% increments.
E.G.
R15 Casino bonus
4X Increments of R3.75
Playthrough (As per the offer but generally 30X for casino)
Wagering to be completed per portion (30X R3.75 = 112.5)
Once the wagering is completed on the portion - it is credited to the cash balance
Please check your Bonus summary for more information:
Click Menu
Select Bonus Summary
View Casino Summary
Regards,
Betway Team