RU
Ruan U

1 reviews | Active since Oct 2019

05 Aug 2020, 16:58

Away with betway

This is the most pathetic thing I have ever seen. They are very quick and eager to get money deposited into their account but then it never appears on your balance. I was told to wait 3 hours, it's now been 13....

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply05 Aug 2020, 17:08
Official
 Hi  Ruan,
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 

RU
Ruan U's update05 Aug 2020, 17:28
Reviewer Update
I don't understand what has to be investigated. I paid money with immediate clearance. I sent proof of payment. It's not rocket science. Regardless, I have lost interest and nothing will change that. In fact, keep my money and carry on.
Betway - South Africa
Betway - South Africa's reply05 Aug 2020, 17:40
Official
 Hi  Ruan, Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.  At Betway we appreciate hearing about the great, the good, and the not so good and how we can proceed to give all of our valued betters the best service and betting platform.  Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  Regards, Betway Team