TW
Thato W
1 reviews | Active since Nov 2010
16 Jul 2021, 12:59
Appalling service from Betway South Africa
What a horrible experieced I have received from Betway for the past two weeks when withdrawing my winnings from Betway South Africa. I withdrew my winnings from Betway on 03 Jul 21 with the anticipation of getting my son a gift for his birthday on the 05 Jul 21 and two weeks later I still dont have my funds after I have sent all the FICA documents BUT yet my withdrawals are being returned to my Betway account. I wouldnt wish this type of service on my worst enemy.
Helpful (0)
Replies (1)0
Replies (1)
Betway - South Africa's replyOfficial
16 Jul 2021, 14:25Hi Thato,
Thank you for your review and apologies for the inconvenience caused.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 7 days of this notice, we will deem this matter resolved.
Regards,
Betway Team
Betway - South Africa's reply16 Jul 2021, 14:25
Official
Hi Thato,
Thank you for your review and apologies for the inconvenience caused.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 7 days of this notice, we will deem this matter resolved.
Regards,
Betway Team