mL
mxolisi L
1 reviews | Active since Oct 2025
02 Oct 2025, 21:51
App constantly crashing
I wanted to cash out on my ticket, and the site went down and bet lost. How are we supposed to use your app when it is constantly crashing on us. The app showed me a cash out amount, but before I could take it the app crashed. I am so disappointed, as this is one of my favourite betting sites.
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
03 Oct 2025, 06:12Hi Mxolisi,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply03 Oct 2025, 06:12
Official
Hi Mxolisi,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's replyOfficial
03 Oct 2025, 07:00Hi Mxolisi,
Thank you for your review and for your patience in awaiting a follow-up from us.
Please note that cashout offers are not static, and they may change or become unavailable as the game progresses. Keep an eye out for available cashouts in order to maximise on the offers.
Kindy see the link below which makes reference to the Cash-out Offer as well as what it entails:
Kindy see the link below which makes reference to the Cash-out Offer as well as what it entails:
Please note, the cash-out offer is not always available on a bet due to the conditions of the game and Betway does not guarantee to offer Cash-Out at any time or on any game.
You are also welcome to make reference to the T&C's on the Betway site regarding the Cash-Out offer with the link below which provides additional information regarding the Cash-Out offer.
You will be able to find this information under Section 4 with the following heading: EVENTS AND CONTINGENCIES ON WHICH BETTING IS OFFERED - the information for the Cash-out offer will be found under Early Cash Out in the table under this section.
Always make sure to refresh your account fully or use Betway in "Incognito mode" on your browser to make sure your Cashout offers are up to date.
Regards,
Betway Team
Betway - South Africa's reply03 Oct 2025, 07:00
Official
Hi Mxolisi,
Thank you for your review and for your patience in awaiting a follow-up from us.
Please note that cashout offers are not static, and they may change or become unavailable as the game progresses. Keep an eye out for available cashouts in order to maximise on the offers.
Kindy see the link below which makes reference to the Cash-out Offer as well as what it entails:
Kindy see the link below which makes reference to the Cash-out Offer as well as what it entails:
Please note, the cash-out offer is not always available on a bet due to the conditions of the game and Betway does not guarantee to offer Cash-Out at any time or on any game.
You are also welcome to make reference to the T&C's on the Betway site regarding the Cash-Out offer with the link below which provides additional information regarding the Cash-Out offer.
You will be able to find this information under Section 4 with the following heading: EVENTS AND CONTINGENCIES ON WHICH BETTING IS OFFERED - the information for the Cash-out offer will be found under Early Cash Out in the table under this section.
Always make sure to refresh your account fully or use Betway in "Incognito mode" on your browser to make sure your Cashout offers are up to date.
Regards,
Betway Team