FA
Franklyn A
1 reviews | Active since Oct 2013
27 Jun 2023, 11:23
ANNOYED and Disgusted!!
Made multiple instant deposits via platform on Saturday 24th/06,today is 27th/06 still no funds in my account.Really annoyed be how my situation is being handed I've made contact multiple times not once did they get back to me its the same story over and over ....how difficult is it for funds to be allocated especially for the fact that I've did payment on their platform wich was supposed to be INSTANT!!!
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Replies (4)FA
Franklyn A's updateReviewer Update
27 Jun 2023, 12:05Ive been In contact with since Sunday morning all supporting documents provided,today is Tuesday how much longer do you expect me to wait?????
FA
Franklyn A's update27 Jun 2023, 12:05
Reviewer Update
Ive been In contact with since Sunday morning all supporting documents provided,today is Tuesday how much longer do you expect me to wait?????
Betway - South Africa's replyOfficial
27 Jun 2023, 12:09Hi Franklyn,
Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note that we have escalated this to our Banking team and we awaiting their update, once we have this confirmation that your account has been credited we will contacted you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply27 Jun 2023, 12:09
Official
Hi Franklyn,
Thank you for your review and for your patience in awaiting a follow-up from us.
Kindly note that we have escalated this to our Banking team and we awaiting their update, once we have this confirmation that your account has been credited we will contacted you.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
FA
Franklyn A's updateReviewer Update
20 Jul 2023, 19:20Still not sorted ...
FA
Franklyn A's update20 Jul 2023, 19:20
Reviewer Update
Still not sorted ...
Betway - South Africa's replyOfficial
28 Jul 2023, 07:36Hi Franklyn,
Thank you for your patience and for allowing us the opportunity to resolve this for you.
We can confirm that your funds was credited to your account.
Regards,
Tony
Thank you for your patience and for allowing us the opportunity to resolve this for you.
We can confirm that your funds was credited to your account.
Regards,
Tony
Betway - South Africa's reply28 Jul 2023, 07:36
Official
Hi Franklyn,
Thank you for your patience and for allowing us the opportunity to resolve this for you.
We can confirm that your funds was credited to your account.
Regards,
Tony
Thank you for your patience and for allowing us the opportunity to resolve this for you.
We can confirm that your funds was credited to your account.
Regards,
Tony