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Selby H
1 reviews | Active since Jan 2026
03 Feb 2026, 08:44
Angry Customer
I'm extremely disappointed with the lack of transparency from your business. I've reported the same issue multiple times, and I'm still waiting for a resolution. Can you please advise on the expected timeframe for resolving this and getting my money?
Helpful (0)
Replies (6)0
Replies (6)SH
Selby H's updateReviewer Update
03 Feb 2026, 09:02You advised that if I wagered and be on the balance of R996, I would be able to at least draw hence I did withdraw R950, it seems your advice was misleading. I've decided to take this matter to the ombudsman.
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Selby H's update03 Feb 2026, 09:02
Reviewer Update
You advised that if I wagered and be on the balance of R996, I would be able to at least draw hence I did withdraw R950, it seems your advice was misleading. I've decided to take this matter to the ombudsman.
Betway - South Africa's replyOfficial
03 Feb 2026, 10:44Hi Selby,
We have previously communicated with you over a follow-up phone call providing feedback regarding your query. We appreciate the time in allowing us to clarify the matter.
You can view the full Terms and Conditions here: Betway South Africa Terms And Conditions
Should you require further assistance, kindly advise on a suitable time for us to contact you.
Regards,
Betway Team
Betway - South Africa's reply03 Feb 2026, 10:44
Official
Hi Selby,
We have previously communicated with you over a follow-up phone call providing feedback regarding your query. We appreciate the time in allowing us to clarify the matter.
You can view the full Terms and Conditions here: Betway South Africa Terms And Conditions
Should you require further assistance, kindly advise on a suitable time for us to contact you.
Regards,
Betway Team
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Selby H's updateReviewer Update
03 Feb 2026, 10:4913:00
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Selby H's update03 Feb 2026, 10:49
Reviewer Update
13:00
Betway - South Africa's replyOfficial
03 Feb 2026, 11:59Hi Selby,
Thank you for your response.
One of our consultants will contact you to assist you further.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage.
Regards,
Betway Team
Betway - South Africa's reply03 Feb 2026, 11:59
Official
Hi Selby,
Thank you for your response.
One of our consultants will contact you to assist you further.
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage.
Regards,
Betway Team
SH
Selby H's updateReviewer Update
03 Feb 2026, 17:22As per our telephone conversation can I get feedback from your team.
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Selby H's update03 Feb 2026, 17:22
Reviewer Update
As per our telephone conversation can I get feedback from your team.
Betway - South Africa's replyOfficial
04 Feb 2026, 07:31Hi Selby,
Thank you for your response.
A reply has been sent from our support desk to your email inbox. Thank you for your patience whilst we work to address your concerns. One of our consultants shall contact you to provide an update on your matter.
Regards,
Betway Team
Betway - South Africa's reply04 Feb 2026, 07:31
Official
Hi Selby,
Thank you for your response.
A reply has been sent from our support desk to your email inbox. Thank you for your patience whilst we work to address your concerns. One of our consultants shall contact you to provide an update on your matter.
Regards,
Betway Team