ZS
Zandile S

1 reviews | Active since Feb 2023

01 Feb 2025, 14:49

An exceptional service

I don't think one can explain the frustration of trying to reset a password while you have no idea how to go about it. Making matters worse if you had lost the primary number you had registered with. I can't express the gratitude I have and the joy of receiving such an amazing service from one of the consultants in the betway customer care. I have made numerous calls trying to reset my password and change my number. Only to be assisted with one of the most gentle and patient consultants have ever come across. I would like to give a special thank you to Martin. For your patience and guidance. To the Betway South Africa I would like to inform you about a special individual that is working for your company. I was assisted with respect and patience my matter has been solved thank you Martin once again ‼️‼️

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Replies (1)
Betway - South Africa
Betway - South Africa's reply01 Feb 2025, 22:12
Official
Hi Zandile, 

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

 And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards, 
Betway Team