JM
Jason M

1 reviews | Active since Apr 2014

15 Oct 2024, 09:17

Algorithm is terrible on Betway

deleted post by accident. In brief. Don't spend less then a R1000 a game and bets less then R10. Anything less you lose your money. No big spins nothing. If you going to spend anything less give it to the car guard or teller - they needs it more.

0
Replies (9)
Betway - South Africa
Betway - South Africa's reply15 Oct 2024, 09:45
Official
Hi Jason, Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 
Betway - South Africa
Betway - South Africa's reply15 Oct 2024, 10:30
Official
Hi Jason,
 Thank you for your review and for your patience in awaiting a follow-up from us.  We have communicated to you privately on this platform providing feedback regarding your query.  Regards, Betway Team 
JM
Jason M's update15 Oct 2024, 10:34
Reviewer Update
Thank you for feedback.

Please explain below:

Total Deposits: R2 118.00 Total Wagers: R14 646.30 Total Payouts: R12 528.51

Payout to me, that it was paid to my bank account. Never happened. Wagers was never more then R10 bucks - winnings were never higher than once at R1000.

Getting confused
JM
Jason M's update15 Oct 2024, 10:35
Reviewer Update
Confirm...***..kind regards
JM
Jason M's update15 Oct 2024, 10:36
Reviewer Update
0.6.6.4.9.4.7.8.6.0.
JM
Jason M's update15 Oct 2024, 10:40
Reviewer Update
Definitely be a brand ambassador if I had 12k in pocket
Betway - South Africa
Betway - South Africa's reply15 Oct 2024, 11:05
Official
Hi Jason, 

To clarify:
 
 Wagers are the bets that you placed on the casino games
 Payouts is the winnings you received from the casino game (this is distributed back into the amounts you wagered)
 Deposit is the amounts you put into your Betway Account
 Withdrawals is the amount you take out of your Betway Account.

Kindly note that Betway offers gambling purely for entertainment purposes, with a chance of winning, rather than a way to make money.
It is imperative to note that winning does not necessarily mean the amount you are able to withdraw but rather your gameplay.
 
We trust the above to be in order.
 
 Regards,
 Betway Team 
JM
Jason M's update15 Oct 2024, 11:11
Reviewer Update
I understand it is gambling. Surprised my payouts added to R12k from small amounts. Wish it were one big sum. Anyways thank you.
Betway - South Africa
Betway - South Africa's reply15 Oct 2024, 11:17
Official
Hi Jason,  We appreciate the time in allowing us to clarify and resolve this matter for you.  At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued and the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

We hope that your future experience with Betway will be much improved going forward.  And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  Regards, Betway Team