After multiple issues trying to withdraw winning, I finally got in contact with Neo, who was able to resolve the problems quickly and efficiently

Item: Betway - South Africa
Rating: 5
Author: Cornelia C

After multiple issues trying to withdraw winning, I finally got in contact with Neo, who was able to resolve the problems quickly and efficiently. He was friendly, and very helpful. He deserves a big gold medal for his professional service. Thank you Neo, you are my hero, thanks to you I can enjoy my Betway experience.

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Replies (1)

Betway - South Africa's replyOfficial

03 Mar 2026, 14:43

Hi Cornelia,

Thank you for your positive review of Betway and our services.

We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued betters the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply03 Mar 2026, 14:43

Official