NP
Nonkuthalo P
1 reviews | Active since Jul 2025
30 Jul 2025, 18:38
Account Locked with Funds by Betway SA
I would like to express my dissapointment on the service I have received from Betway From the 18th of July till date. I have been trying to withdraw and my funds would be reversed back without my consent up until my account was locked sometime last week. I have been in contact with betway almost daily and am told I am under review. Nobody is communicating with me, nobody is telling me what is teally going on. I have money that is stuck with them. Please assist me in claiming what is due to me while they are busy with the review or if someone can explain what is wrong. Why my account doesn't t go on review when I am loosing money but only when I winning. Please help me. I have school fees to pay and I am a bread winner i risked with my last money to try my luck.
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
31 Jul 2025, 06:38Hi Nonkuthalo,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply31 Jul 2025, 06:38
Official
Hi Nonkuthalo,
Thank you for your review and for your patience in awaiting a follow-up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
Regards,
Betway Team
NP
Nonkuthalo P's updateReviewer Update
31 Jul 2025, 16:49Good Afteenoon
I understand my account has been suspended without a valif reason given to me.
Please can I have what is due to me and we can part ways with Betway. There are so many reviews about Betway closing accounts after one has won some money.
I will not rest up until I get my money.
I do not think this is fair.
I understand my account has been suspended without a valif reason given to me.
Please can I have what is due to me and we can part ways with Betway. There are so many reviews about Betway closing accounts after one has won some money.
I will not rest up until I get my money.
I do not think this is fair.
NP
Nonkuthalo P's update31 Jul 2025, 16:49
Reviewer Update
Good Afteenoon
I understand my account has been suspended without a valif reason given to me.
Please can I have what is due to me and we can part ways with Betway. There are so many reviews about Betway closing accounts after one has won some money.
I will not rest up until I get my money.
I do not think this is fair.
I understand my account has been suspended without a valif reason given to me.
Please can I have what is due to me and we can part ways with Betway. There are so many reviews about Betway closing accounts after one has won some money.
I will not rest up until I get my money.
I do not think this is fair.
Betway - South Africa's replyOfficial
01 Aug 2025, 07:31Hi Nonkuthalo,
Thank you for your review and patience in awaiting a follow-up from us.
We would like to inform you that your account is currently under review, and once this review is completed, the relevant department will provide you with feedback directly.
Kindly give us some time for the update on this review?
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpa
We would like to inform you that your account is currently under review, and once this review is completed, the relevant department will provide you with feedback directly.
Kindly give us some time for the update on this review?
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpa
Regards,
Betway Team
Betway Team
Betway - South Africa's reply01 Aug 2025, 07:31
Official
Hi Nonkuthalo,
Thank you for your review and patience in awaiting a follow-up from us.
We would like to inform you that your account is currently under review, and once this review is completed, the relevant department will provide you with feedback directly.
Kindly give us some time for the update on this review?
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpa
We would like to inform you that your account is currently under review, and once this review is completed, the relevant department will provide you with feedback directly.
Kindly give us some time for the update on this review?
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpa
Regards,
Betway Team
Betway Team
Betway - South Africa's replyOfficial
01 Aug 2025, 11:48Hi Nonkuthalo,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team
Betway Team
Betway - South Africa's reply01 Aug 2025, 11:48
Official
Hi Nonkuthalo,
Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.
Regards,
Betway Team
Betway Team